At Smart & Co we believe in putting our landlords first and at the centre of our business.
Prioritising our client’s needs and providing excellent customer service can lead to long-lasting relationships and a strong reputation. It is important to maintain this customer-friendly approach throughout the entire process.
Smart & Co has been looking after landlords and their properties for almost 20 years. We still have our first ever landlords and we look after new and existing landlords alike with the same personal and dedicated commitment and attention to detail.
From the first contact with us it is important for us to listen closely to what you need from our relationship. We want to understand your objectives and help you achieve your goals. All our landlords come with different expectations and requirements.
As a lettings agency we are very experienced and offer a wide range of services depending on what you need for your business. For example, we can simply collect your rent for you each month, find a tenant or provide a complete day-to-day management service for your portfolio. The main examples of our service are:
A Fully Managed Service - this delivers peace of mind 24/7, from the time your property is first marketed until the deposit is returned. We would find new tenants, take care of the management of all compliance matters to help you meet your legal and safety obligations as a landlord, manage all routine tenancy matters, including maintenance and repairs and provide regular property inspections and reports. This service takes the pressure ‘off’ a landlord by referencing potential tenants and keeps landlords ‘one step ahead’ by advising on key changes to legislation.
Tenant Find Service - this is designed for the more experienced landlords and provides confidence that properties will be let to qualified, referenced tenants on a binding tenancy agreement. We would carry out industry leading tenant referencing and background checks. To promote the home, maximum exposure on major property portals would be part of our service, accompanied viewings would take place and if you wish a compliant and legally binding tenancy agreement will be organised.
Bespoke Service - individual services can be secured by discussing with our team your requirements.
Whichever service you prefer Smart & Co will give you a ‘five star service’ with our commitment to excellence and customer satisfaction.
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